Return & Exchange


Return Policy:

If you have accidentally purchased an incorrect part and wish to return it, we are more than happy to assist you. Please note the following:

  • All returns must be made within 30 days.
  • A 20% restocking fee may apply.
  • Please call for an authorization number and shipping address.
  • Parts may not be returned without a return authorization number.
  • Please do not refuse shipment unless the part is damaged in transit. Doing so will result in a 30% restocking fee, regardless of the reason for the rejection.
  • Glass is non-returnable, please check the size before ordering.
  • Please call us with a tracking number or any returned items so we can see when they arrive for credit.
  • Refund Policy:If a part is shipped to you in error (i.e. the part shipped does not match the part ordered), return shipping will be charged.
  • Defective parts will be subject to return shipping.
  • Return shipping charges will not be paid for incorrectly ordered or unwanted parts.
  • Return address:No.36 Rd, Zhuji, Tianhe, Guangzhou
  • Refund  Policy: Refunds will be made within 30 days after receiving the returned goods from buyers.

Exchange:

Did you accidentally buy the wrong part? We offer returns and exchanges at JDPARTS. To make a return, call the toll-free number and we will provide you with a return authorization and a step-by-step return process for your convenience. We are more than happy to help you replace the correct part! Send us an email and we'll be happy to assist you.

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